Privacy Policy

Last updated: September 10, 2026

Who We Are

RMA Fleet Inc. ("RMA Fleet," "we," "us," or "our") rents storage trailers and provides local freight trucking throughout the Cincinnati Tri-State area. We have been in business since 1990. Our office is at 6732 Lake Drive, West Chester, OH 45069.

This policy covers the website at rmafleet.com. It explains what we collect, why we collect it, and what choices you have.

Information We Collect

Information you give us

When you request a quote, call us, or email us, we collect what you choose to share. That usually includes your name, company name, phone number, email address, and details about the freight or storage you need handled, such as pickup and delivery locations, trailer size, or timing.

Information collected automatically

When you visit the site, we and our service providers may collect your IP address, browser and device type, the pages you view, how long you stay, the page or ad that sent you here, and an approximate location based on your IP address. This is collected through cookies and similar technologies.

Call information

If you call a phone number shown on this site, we may record the date, time, duration, and area code of the call, along with the page or advertisement that led you to it. In some cases the phone number displayed on the site is a forwarding number that routes to our office, which is how we tell which advertising produced a call.

How We Use Information

• To answer your question and prepare a quote
• To schedule, dispatch and deliver the services you request
• To invoice you and keep business records
• To follow up about a request you started, by phone, email or text
• To understand how the site is used and make it work better
• To measure how our advertising performs and reach people with similar needs
• To meet legal, tax, safety and regulatory obligations

Cookies and Tracking

We use the following services. Each one may set cookies or collect usage data.

Service	What it does
Google Analytics	Measures site traffic and how pages are used
Google Ads	Measures which ads lead to calls and quote requests, including call tracking
Meta (Facebook and Instagram)	Measures advertising performance and helps show our ads to relevant audiences
LeadConnector	Powers our quote form and stores the request so we can respond
Cloudflare	Hosts and secures the site and reports basic performance data
Trustindex	Displays customer reviews on some pages
Google Fonts	Loads the typefaces used on the site

You can control cookies through your browser settings. Blocking them may stop parts of the site from working as intended. You can also manage Google's advertising cookies at adssettings.google.com and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Who We Share Information With

We share information only in these situations:

• Service providers. The companies listed above, plus any vendor that helps us run the business, such as our accounting or dispatch software. They may only use the information to provide their service to us.
• Legal requirements. When we are required to by law, subpoena, or a government or regulatory request, or to protect our rights, property or safety.
• Business transfer. If RMA Fleet is sold, merged, or transfers part of the business, customer information may transfer with it.

Calls, Email and Text Messages

If you give us your phone number, you agree that we may contact you about your request by phone, email or text message. Message and data rates may apply. You can stop text messages by replying STOP, and you can ask us to stop contacting you at any time by calling (513) 772-9490 or emailing [email protected].

Your Choices and Rights

You can ask us to tell you what information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under state privacy law. To make a request, contact us using the details below. We may need to verify who you are before we act, and we may keep records we are required by law to keep.

How Long We Keep Information

We keep quote requests and customer records for as long as we need them to serve you and to meet our legal, tax and insurance obligations. Usage data collected through analytics is kept according to each provider's retention settings.

Security

We take reasonable steps to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children

This site is meant for businesses and adults. It is not directed to children, and we do not knowingly collect information from anyone under 16.

Other Websites

Our site links to other websites we do not control. This policy does not apply to them, and we are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Continuing to use the site after a change means you accept the updated policy.

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